Home / POTS line replacement / Elevator phone lines
Replace the copper line behind your elevator emergency phone with a cellular POTS line. Same phone, same connection at the jack, and a monthly rate locked for 3 years.
We list every elevator line in your building, what it costs today, and what you’d pay with us.
Phone companies are shutting down copper networks, and the lines that remain cost more every year.
Repairs on copper can take days. An elevator emergency phone that can’t call out can mean a failed inspection or a car out of service.
Each POTS box serves up to 2 lines, so a two-car bank often needs a single box.
We list every elevator line in the building, what it costs and where it terminates.
A QTech technician mounts the box near the machine room or phone jack, connects it at the jack and records the battery runtime.
Your elevator contractor tests the emergency phone with us on site. You get the test results for your records.
We move the existing number where the old carrier allows it, then the copper line is cancelled.
We connect at the phone jack only. We don’t open or adjust elevator controllers or emergency phones; that stays with your licensed elevator contractor.
Box, battery backup and installation are included on 3-year plans.
| Plan | Monthly rate | Term | Box |
|---|---|---|---|
| Portfolio 5+ lines or several buildings | $39.95 /line | 36 months | Included |
| Standard | $44.95 /line | 36 months | Included |
| No contract | $59.95 /line | Month to month | $299 one-time |
Taxes and regulatory fees extra. POTS line service is provided and billed by QTel.
The box runs on a backup battery for a limited time. We record the expected runtime at install. When the battery runs out, the line stops working.
No. You get line status alerts if the box loses power or signal. These are not monitoring, and they may not catch every failure. Keep testing the phone on your normal schedule.
We check signal before installing. If it’s weak, we can quote an external antenna.
Most elevator phones designed for standard phone lines work with it. We confirm during the test.
Yes. You can refer customers for a monthly commission or buy lines wholesale and bill them yourself. See the partner program.
A cellular POTS replacement depends on cellular coverage and power at your location. During a power outage the box runs on its backup battery for a limited time only. If the battery runs out or the cellular network is unavailable, the line will not work, including emergency calls, 911 calls and alarm signals. We’ll tell you the expected battery runtime for your equipment before installation.
Line status alerts report the box’s connection status. They are not alarm monitoring, they don’t replace your alarm company’s central station, and they can’t detect every problem. Please test your elevator phones, alarm panels and other equipment after installation and on a regular schedule with your licensed contractors, who remain responsible for code compliance.
POTS line service and business fiber internet are provided and billed by QTel, a licensed New York carrier since 2001. QTech, an affiliate of QTel, sells and installs them as QTel’s authorized agent. Cloud phone systems are provided by QTech. QTech does not provide alarm monitoring.
Free audit. One-page report, typically within 2 business days. No obligation.